GUEST ACCOMMODATION
TERMS & CONDITIONS

Cancellation Policy
A non-refundable deposit of 10% of the full cost of accommodation is required to secure your booking. Deposit for online reservation is taken online via PayPal. Alternatively, reservations can be taken over the telephone, in which case credit card details will be taken over the telephone for the amount of the deposit.

In the event of any cancellation, or part cancellation, or failure to arrive by any or all of the guests, on the agreed date, for whatever reason including illness, a cancellation charge will be levied.

Deposits are refundable if the booking is cancelled more than 21 days from the date of arrival.
    The full cost of the booking is payable for cancellations with less than 7 days notice. For cancellation of last minute bookings (less than 7 days), the full cost of the booking is payable on cancellation (unless the cancellation is within 1 hour of the booking).


In the case of goods, services, meals or drinks that are offered as part of a package and remain untaken, no allowance refund or alternative will be made.

Termination Policy
Dundry Inn reserves the right, at its discretion, to terminate, without notice, an individuals stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others (Please note that non compliance of our strict non smoking policy would constitute termination) In such circumstances any outstanding account must be settled, no refunds will be made.

Payment
Payment of final accounts and deposits are acceptable by cash, by cheque accompanied by a valid cheque guarantee card or by debit card. All payment for a stay is payable on arrival.

Non Smoking & Pets
Smoking is not permitted within any indoors part of Dundry Inn whatsoever.
Please note that any offending guests will be asked to leave immediately and will be liable for professional cleaning of room and outstanding balance for nights booked but not taken through early departure. Guests may smoke in the beer garden and in the designated smoking area, and are asked to dispose of their butts in the receptacle provided. Pets are not permitted in the house.

Damage
Guests are welcome to consume wine in the bedrooms but in the event of spoilage to furnishings and bedding will be liable to either professional cleaning costs or cost of replacement if the former is unsuccessful or inappropriate.

Departure
Guests are requested to vacate rooms by 10.15am on morning of departure.

Faults & Complaints
Any faults or complaints must be reported to the management at the time of the occurrence. In the event of any major failure of any equipment, property or utilities, this will be dealt with as speedily as possible. The
management cannot be held responsible for any inconvenience caused. All equipment and property is maintained on a regular basis.

Effective Date
These terms and conditions supersede all others and are effective from 16th July 2011. The right is reserved to amend the contents without notice.